Where to report voice and deepfake scams
There's no single worldwide place to report a voice-clone or deepfake scam. Each country has its own agencies. The ones below take reports of scams in general, which would include a cloned voice or fake video. This page lists the main ones for Australia, the United States, the UK and Canada, as the agencies describe themselves.
First, if money has moved
Australia's cyber agency says to report any transactions to your bank or financial institution immediately.1 Your bank may be able to stop a transaction, so call it straight away.1
Use the number on your card or the bank's official site. Don't use a number the caller gave you.
Australia
The Australian Cyber Security Centre says that online scams should be reported to the National Anti-Scam Centre's Scamwatch.1 If you've lost money or shared personal information, it asks you to submit a report to it as well. The agency says it sends reports to police for review.1
If you'd like to talk to someone, its hotline is 1300 CYBER1 (1300 292 371).1
United States
The FBI's Internet Crime Complaint Center (IC3) calls itself the central hub for reporting cyber-enabled crime, and says the FBI runs it.2 It also says it can't guarantee a response to every complaint, though each report is still valuable.2
The FBI's notice on AI fraud lists what to include if you can. It asks for these.
- Identifying details of the people involved, such as name, phone number, address and email address.
- Transaction details, such as the date, type of payment, amount and account numbers.
- A description of how contact began and what was asked for.3
United Kingdom
The UK's National Cyber Security Centre has a page on reporting a suspicious phone call. It also covers what to do if you think you've been a victim of a phone scam.4 It says reporting a scam is free and only takes a minute.4 Start there and follow its links. If you've lost money, tell your bank too.
Canada
The Canadian Anti-Fraud Centre collects information on fraud and identity theft, and its site has sections for frauds that affect businesses.5 It also has a "Report fraud" link on its home page.
Elsewhere
Look for your national cyber agency or consumer-protection regulator. A search for "report a scam" plus your country's name is a start, but check that you've landed on the government's own site. The IC3 itself warns that scammers impersonate it.2
What to have ready
Reports go faster when you've kept the basics:
- the date and time of the call
- the number shown, even if it may be spoofed
- what the caller asked for and what you did
- payment details, if any
- any recording, voicemail or screenshot
Write it down while it's fresh. Going back over it later is harder when you're upset.
To reduce the chance of a repeat, try the ring-back habit.
Where the facts come from
- Recover from scams, Australian Cyber Security Centre (ASD)
- Internet Crime Complaint Center (IC3) home page, FBI Internet Crime Complaint Center
- Criminals Use Generative Artificial Intelligence to Facilitate Financial Fraud, FBI Internet Crime Complaint Center (IC3)
- Phishing scams: how to spot and report them, National Cyber Security Centre (UK)
- Canadian Anti-Fraud Centre, Government of Canada